Frequently Asked Questions
How do I switch categories?
If you need to switch your race category, including moving to a longer or shorter distance, you can make the change through your Capstone Races account on our registration platform.
- There is no fee to change your race category.
- If you switch to a longer distance, you will be charged the difference in registration cost.
- If you switch to a shorter distance, there is no change fee, but registration fees already paid are not refunded.
New to the Capstone Races registration platform?
You’ll need to create a Capstone Races account first. Create your account here.
Already have a Capstone Races account?
Log in to your account, then switch your race category by following these instructions.
How do I defer my race entry?
Option 1: Defer Your Entry to Next Year
Option 1 is only available if you would like to defer your entry to the following year’s event. A $20 deferral fee will apply. If you would like to defer your entry to next year’s event:
- Complete the deferral process in your Capstone Races account.
- Follow these directions to complete the deferral process.
Important: Deferring your registration does not automatically register you for next year’s race.
When registration opens for next year’s event, you will receive an email invitation with instructions to claim your deferral and complete your registration. You must complete this process to secure your spot in the event.
Option 2: Apply Your Credit to Another Capstone Races Event
Email customer service at support@hakusports.com. A member of the customer service team will assist you with applying your credit toward another Capstone Races event.
Your credit will be reduced by $20 to cover the deferral fee.
Deferral Deadline
The deferral window closes October 10, 2026. All deferral requests must be completed by this deadline.
Pre-Race Questions
We understand how important the Bull City Race Fest is to our runners, which is why we’re committed to providing a seamless race experience. If we’re forced to cancel before the race begins for any reason, you will receive your entire registration fee back in the form of race credit, which will not expire for one year and can be applied to any Capstone Races event.
Please note that our “No Refund” and “No Transfer” policies will still be in effect for this race. Thank you for your understanding, and we look forward to providing a memorable race experience for you.
The Bull City Race Fest reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.
Entry Fees will only be awarded as race credit if the event were to be canceled prior to October 18, 2026. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.
If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.
Yes, transfers are allowed. Please see the instructions on how to transfer your registration here.
Bib mailing can be added as a product in your Capstone Races account.
The deadline to add bib mailing is Friday, September 11th at 12 PM ET. Runners with bib mailing will pick up their shirts and medals at the post-race party on race day.
PLEASE NOTE: Bibs cannot be combined and each runner must purchase bib mailing separately. Shirts and medals will not be mailed. Runners without bib mailing will need to attend the in-person Packet Pick-Up.
Registration will close one hour before the end of packet pick-up, but we will not have registration equipment available at packet pick-up. You will need to register on your own device and leave ample time to get to packet pick-up before it closes to pick up your bib. There will NOT be packet pickup on race morning.
Pacers will not be offered.
Race Day Questions
The time limit for this event is 3 hours and 15 minutes, which is a 15 min/mile pace for the half-marathon and a 39 min/mile pace for the 5k.
The cutoff time is determined by our event permit, which permits us to use the roads, police support, and other city resources for a specified period of time. After the permitted period ends, the roads will reopen and we will no longer be able to provide participants with critical course support, including road closures, police and medical coverage, hydration stations, and course markings.
When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time.
Pets are not allowed on the race course for the safety of race participants, spectators and the animals.
However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to info@pirate10miler.com Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.
Strollers are not allowed on the race course for the safety of race participants, spectators and stroller passengers.
Water will be provided at each of our aid stations. There is also usually sports drink at each aid station.
Parking information will be shared closer to race day.
Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.
If there is inclement weather during the race, it is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.
There will not be race day packet pick-up. If you are unable to attend packet pick-up, you may have your bib mailed to you by purchasing bib mailing at registration or using the add-on form or have someone else pick up your race packet. They will need a copy of your ID.
Live tracking will not be available.
We always recommend spectating at the start and finish line.
Post-Race Questions
There will not be a results tent after the race. Runners who have opted to receive text messages from us will receive their results via text message after the race. The results will also be posted online after the race on the results page of the website.
If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the Results Correction form (the link will be added closer to race day), so we can correct it.
If your results are not displaying properly, we will get it fixed and updated as quickly as possible.
Yes, we will have a lost and found on race day at customer service. All items must be picked up by the end of the race. Items left at lost and found will not be mailed after the race. Please pick up all items on race day.
Race swag will not be mailed after the event. All swag must be picked up at the event.
